Please note: Orders cannot be changed (added to or items deleted) once checkout has been completed.
Customer Service: Sales and Shipping
Orders may be placed by using our shopping cart, emailing email@example.com, or calling 303.349.2932. We are happy to answer your questions too. If we are away from our office when you call or email we will do our best to answer your inquiry within 48 hours. Our voicemail is only listened to and answered by our Administrative Assistant Jennifer so your information is secure. Please NOTE that your credit card statement will show a charge from LUCAS ACUPUNCTURE.
We accept Visa, Mastercard, money orders, personal checks, and business checks.
Shipping and Returns Policy
We ship orders in 3 to 5 business days from the day that the order is placed. Shipping charges are a flat fee that is determined by weight. Shipping on orders that weigh less than 13 oz is $6.00; shipping on orders that weigh over 13 oz is $9.50; and shipping is free on orders over $125. The FREE SHIPPING option will appear at check out when your order reaches $125; please be sure to choose that option.
We ship to the contiguous 48 U.S. states, Alaska and Hawaii. Shipping to international destinations and U.S. territories (such as Guam) is not available at this time.
We at Mei Zen Skin Care believe in our products, ensure the quality of our product line, and want you to be happy with your purchase. Customers may request a product exchange, credit card refund, or refund check for defective products or products damaged in shipment. Items for which you request a refund or exchange must have been purchased within the prior 30 days and be received by us before the refund or exchange is processed. Returned items are credited in the original form of payment. We do not refund or reimburse shipping costs for returns.